LionDesk
Use LionDesk for managing the support your business provides.
- Customer management with ticket history
- Support ticket creation with status options
- Specialized management panel for the business
- Administrator roles (agents)
- Customer roles
- Special customer groups and assignment to specific managers
- File attachment capability
- Dynamic search
LionDesk
Additional Features.
- Reports
- Email-to-ticket conversion capability
- Announcements
- File management
- Projects
- Special chat tool between customers and business
- Bulk ticket status updates