DEYAK

DEYAK embarked on a digital transformation initiative aimed at simplifying processes and enhancing citizen services. Lioncode developed the organization’s new website, delivering a modern and functional platform that brings together essential services and information within a single digital environment.

Through deyakav.gr, citizens can submit online applications for water supply and sewerage services, access information about required documentation, and complete important administrative procedures without the need to visit the utility’s offices in person. In addition, the integration of secure online payment services enables users to conveniently settle their bills from a desktop, smartphone, or tablet, significantly improving the overall customer experience.

Security and and digital accessibility were key priorities throughout the project. The website was developed in accordance with WCAG 2.1 Level AA standards, ensuring a more accessible and inclusive experience for all users, while also complying with GDPR requirements for the protection of personal data.

Through this project, DEYAK has adopted modern accessibility practices aligned with the principles of the European Accessibility Act (EU Directive 2019/882), contributing to the delivery of more accessible, user-friendly, and inclusive digital services.